As an eCommerce business, it’s crucial to have a smooth and efficient order fulfillment process, as customers in today’s fast-paced world expect quick and reliable delivery of their purchases. In fact, 45% of online shoppers are unlikely to shop with a store again if an item is delivered late. That’s why it’s imperative to define your order fulfillment… Continue reading Navigating Order Fulfillment: How to Define Your Process and Strategy in 2023
Author: Ryan Kondolay
What Is Order Fulfillment? Define Your Process and Strategy in 2023
Global eCommerce sales are projected to reach over $6 billion in value by 2024. Running an eCommerce business can be a great way to generate profit while keeping overhead costs low, but you need to have a solid order fulfillment strategy to do so. Understanding eCommerce logistics, seasonal demand, and potential supply chain issues will help… Continue reading What Is Order Fulfillment? Define Your Process and Strategy in 2023
Optimizing Your Stores Ecommerce Supply Chain
With the global supply chain market valued at over $15 billion, it’s important to optimize your ecommerce supply chain. But, not all businesses know how to do this effectively. Ecommerce supply chains are complex, with many different steps involved in moving products. Optimizing your supply chain ensures that your products reach your customers quickly. They’ll… Continue reading Optimizing Your Stores Ecommerce Supply Chain
Shorter Lead Time Leads to Happy Customers
In the world of business, fast responders get nearly 50% more sales. Consumers have come to expect fast and efficient service when it comes to purchasing products. Whether buying a new phone or ordering something online, they want it to arrive quickly and without any hassle. This is why reducing long lead times is so… Continue reading Shorter Lead Time Leads to Happy Customers
Managing Ecommerce Customer Expectations
There are over 32 million small businesses in the United States. Many of these companies operate online, and it can be difficult to set an eCommerce business apart from its competition. One of the best ways you can do so is by properly managing customer expectations. Let’s explore further how you can handle customer interactions and maximize… Continue reading Managing Ecommerce Customer Expectations
What is a Delivery Exception, How to Prevent it & What to Do if it’s Inevitable
Online shopping has become more of a way of life for people all over the world. With millions of people shopping for products, those people all need someone that can get their online orders to them. This is where delivery services come in. These companies can handle the shipping for almost all of your… Continue reading What is a Delivery Exception, How to Prevent it & What to Do if it’s Inevitable
4 Ways to Improve eCommerce Order Cycle Time
Ecommerce order cycle time is how long it takes for a customer to receive an item after they order it. Companies need to know their order cycle times as it can affect customer satisfaction rates. The process for calculating order cycle time works as so: Order cycle time = (delivery date – order date) / total… Continue reading 4 Ways to Improve eCommerce Order Cycle Time
Guide to Kitting for e-Commerce
Shipping damages and return shipments are costing your business money. In a single holiday season, these things cost US small businesses around $32 billion. If you want to avoid the costs of shipping damages in your eCommerce deliveries, there are a few things you need to do. The first step is gaining an understanding of… Continue reading Guide to Kitting for e-Commerce
7 Tips on Preventing Shipping Damages in Ecommerce Deliveries
Shipping damages and return shipments are costing your business money. In a single holiday season, these things cost US small businesses around $32 billion. If you want to avoid the costs of shipping damages in your eCommerce deliveries, there are a few things you need to do. The first step is gaining an understanding of… Continue reading 7 Tips on Preventing Shipping Damages in Ecommerce Deliveries
How to Improve Order Picking Accuracy in Warehousing
Did you know that Amazon spends around $21.7 billion on shipping? Imagine if they keep having order picking problems, which means an 11%-13% drain on profit margin. Letting this persist can lead to customer dissatisfaction, reduce productivity, and much more. Order picking involves fulfilling customer orders by selecting the correct items from inventory. The accuracy of… Continue reading How to Improve Order Picking Accuracy in Warehousing